Reference

klikfifa Privacy Policy: What We Collect and Why

Our Privacy Policy tells you exactly what personal data klikfifa holds, how we use it and who can access it — before you open an account or link…

Data collected at registrationDANA, OVO, GoPay & QRIS payment dataCookie and device activityData retention periodsYour right to request deletion

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What Data klikfifa Collects and How We Use It

klikfifa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, phone number, email address and the payment method you choose — whether that is DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer via BCA, BRI, Mandiri or BNI. We use this data to verify

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your identity, process deposits and withdrawals, and send you account-status messages. We do not sell your personal data to third parties. Transaction records are kept for a retention period required under applicable financial regulations. Your account data is stored on servers with encryption at rest. Where
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local law permits, we may share data with payment processors strictly for the purpose of completing your transaction. Use of this platform depends on local law, and data handling follows the same regional boundaries.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How to Reach Us About Your Personal Data

If you want to review, correct or delete the personal data we hold on your account, our support team is available seven days a week from…

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Every layer of our data handling — from phone verification at registration to payment receipts for QRIS and bank transfer — is designed to keep your account secure and your information accurate.

Phone Verification

We verify your phone number before account access is granted. This single step links your identity to your DANA, OVO or GoPay wallet and prevents unauthorised account creation.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby areas you visit most. You can manage cookie preferences in your account settings at any time.

Payment Data Security

Card and wallet details entered for QRIS, GoPay or virtual-account deposits are tokenised immediately. We do not store raw payment credentials on our own servers after a transaction clears.

Data Retention

Account records and transaction logs are retained for the period required by applicable financial regulations. Once that period ends and your account is closed, we delete personal identifiers from active databases.

Third-Party Access

We share your data only with payment processors — such as those handling OVO and DANA — who are contractually bound to use it solely to complete your transaction. No marketing resale occurs.

Data Correction Requests

If your registered name or phone number no longer matches your DANA or BCA account details, you can request a correction through live chat. We verify and update records within two business days.

Your Privacy Policy Questions Answered

Below are the questions we receive most often from people exploring or using their klikfifa account in Indonesia. Each answer reflects how our Privacy Policy actually works in practice — from the data we collect at sign-up to how you can ask us to remove your records entirely.

We collect your name, phone number, email address and the payment method you select — such as DANA, OVO, GoPay or QRIS. Phone verification is completed before account access is granted, and that record is stored securely.

Yes. Any deposit or withdrawal processed through DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer via BRI or Mandiri generates a transaction record that falls within the scope of our Privacy Policy.

We retain account and transaction records for the period required under applicable financial regulations. After your account is closed and that period ends, personal identifiers are removed from our active databases.

Yes. Contact our support team via live chat or email with your registered phone number. We will confirm your identity and send a summary of the personal data we hold within two business days.

Send a deletion request through live chat, WhatsApp or email. We verify your identity against your registered account, process the request and confirm deletion in writing. Some transaction logs may be retained where local law requires.

Yes. Access to the platform and the way we handle your data both depend on local law. Where local law permits, we process your data as described in this policy; where it does not, access is restricted accordingly.

Our support team covers all of Indonesia, including Makassar. Reach us via live chat 08.00–23.00 WIB daily, by WhatsApp for wallet-linked queries, or by email if you need a written record of your data request.

klikfifa Privacy Policy: What We Collect and Why

How to Reach Us About Your Personal Data

How We Protect and Manage Your Account Data

Phone Verification

Cookie Policy

Payment Data Security

Data Retention

Third-Party Access

Data Correction Requests

Your Privacy Policy Questions Answered

01 What personal data does klikfifa collect when I open an account?

02 Does the klikfifa Privacy Policy cover my DANA and OVO wallet transactions?

03 How long does klikfifa keep my account data?

04 Can I request a copy of the data klikfifa holds about me?

05 How do I ask klikfifa to delete my personal data?

06 Does access to klikfifa and its Privacy Policy depend on local law?

07 Who can I contact in Makassar or elsewhere in Indonesia about a privacy concern?

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